Plain-language summary: DentiPath products are designed as local-first dental finance and workflow tools. The apps are not patient-record systems, do not require a DentiPath account for basic use, and should not be used to store patient-identifiable information.
1. Who we are
DentiPath Technologies Inc. is a Canadian software company building dental finance and workflow tools. In this policy, “DentiPath,” “we,” “us,” and “our” refer to DentiPath Technologies Inc.
Contact: dentipath@proton.me.
2. Scope of this policy
This policy applies to the DentiPath website at dentipath.ca and to DentiPath apps, including DentiPath Finance and DentiPath Ledger, when they are made available. It also applies to support communications you send to DentiPath.
Some processing is controlled by third parties, such as Apple for App Store purchases, iCloud, TestFlight, crash reports, and device-level settings, and Cloudflare for website hosting and security. Those third parties have their own terms and privacy practices.
3. Product privacy boundary
DentiPath apps are intended for dental finance modelling, production tracking, professional expenses, compensation assumptions, and related personal planning. They are not clinical systems, charting systems, billing systems, insurance systems, or patient-record systems.
Do not enter patient names, chart numbers, dates of birth, health-card numbers, addresses, phone numbers, email addresses, treatment notes, radiographs, clinical photographs, medical histories, or any other patient-identifiable information.
Do not enter bank login credentials, full payment-card numbers, social insurance numbers, government identification numbers, or information you are not authorized to record or process.
4. App data you enter
DentiPath apps may let you enter information such as production amounts, collection rates, associate split percentages, lab fees, direct costs, professional expenses, loan assumptions, overhead assumptions, work-location labels, notes, saved scenarios, monthly summaries, and export settings.
By design, this app data is stored on your device by default. DentiPath does not operate a user financial-data server for normal app use and does not receive your ledger entries or saved finance scenarios through the standard local app workflow.
5. Local storage, backups, and deletion
Local app records are stored on your device using Apple platform storage. If you delete an app, local app data may be deleted according to iOS, iPadOS, macOS, iCloud, backup, and device behaviour. Files you export separately may remain wherever you saved or shared them.
You are responsible for maintaining backups of records you need to keep. DentiPath cannot recover local records that were deleted from your device, lost during a device failure, or removed through operating-system actions unless a restore feature and a valid backup are available to you.
6. Optional iCloud sync or backup
If a DentiPath app offers optional iCloud sync, CloudKit sync, iCloud backup, or device-to-device restore, those features use your Apple account and Apple infrastructure. DentiPath does not control Apple’s iCloud systems, Apple ID settings, device backups, storage limits, or conflict-resolution behaviour.
If you enable iCloud-related features, your data may leave the local device and sync through Apple services. A safer way to state the privacy design is: your data stays on your device unless you enable iCloud sync or backup, export it, share it, or send it to someone else.
7. Exports and shared files
DentiPath apps may allow CSV, PDF, image, text, JSON, backup, or other exports. Exported files are controlled by you. If you save a file to Files, iCloud Drive, email, AirDrop, Messages, a third-party cloud provider, or another destination, that destination may process the file under its own terms.
Before exporting or sharing a file, review it for accuracy and confirm it does not include patient-identifiable information or information you are not authorized to share.
8. Support communications
If you email DentiPath for support, feedback, press, partnership, or launch-update purposes, we receive the information you choose to send. This may include your email address, name, message content, screenshots, attachments, device type, operating-system version, app version, and any other details included in your message.
Do not include patient-identifiable information in support requests. If you send such information by mistake, we may delete it and may be unable to provide detailed support using that material.
9. App Store, purchases, subscriptions, and trials
If you download, buy, subscribe to, redeem an offer for, or request a refund for a DentiPath app through Apple, Apple processes purchase, billing, tax, refund, subscription, trial, and App Store account information under Apple’s policies and your Apple account settings.
DentiPath does not receive or store your full payment-card number from Apple. DentiPath may receive developer-facing information made available by Apple, such as aggregated sales, subscription, proceeds, territory, crash, review, and product-performance information.
10. Website hosting and technical data
dentipath.ca is hosted through Cloudflare. When you visit the website, Cloudflare and related infrastructure may process technical data such as IP address, request time, URL requested, browser and device information, approximate location derived from IP address, security events, and diagnostic logs to deliver, secure, and operate the website.
The current website package is designed without advertising pixels or third-party analytics scripts. Cloudflare may still use technical or security cookies and logs as part of hosting, security, rate-limiting, caching, DNS, and abuse-prevention functions.
11. Cookies and analytics
DentiPath does not currently use advertising cookies, cross-site tracking pixels, or third-party marketing analytics scripts in the website files. If that changes, this policy should be updated before or when those tools are added.
DentiPath apps are intended to avoid third-party analytics SDKs and advertising SDKs. We may rely on aggregate App Store information, voluntary feedback, user interviews, direct support messages, and privacy-preserving diagnostics to improve products.
12. How we use information
We use information we receive to operate the website, provide support, respond to messages, manage launch-update requests, improve products, maintain security, investigate bugs, prevent abuse, comply with legal obligations, enforce our terms, and protect the rights and safety of DentiPath, users, and others.
We do not sell user app records, do not use ledger entries to train AI models, and do not build an advertising profile from app records.
13. When information may be shared
We may share or disclose information only in limited situations: with service providers that help us operate the website, email, support, or App Store distribution; when you ask us to share it; when needed to comply with law, legal process, or regulatory requests; when needed to protect rights, security, or prevent abuse; or as part of a merger, acquisition, financing, reorganization, or sale of assets involving DentiPath.
Service providers may process information in Canada, the United States, Europe, or other jurisdictions depending on their infrastructure and your use of their services. Information processed outside your province or country may be subject to lawful access by courts, law enforcement, or government authorities in those jurisdictions.
14. Retention
Local app records remain on your device unless you delete them, delete the app, restore the device, change sync settings, or otherwise remove them. Support emails and business communications may be retained for as long as reasonably needed to respond, keep business records, improve products, resolve disputes, or comply with legal obligations.
Technical website logs may be retained by Cloudflare or other service providers according to their retention practices and the configuration of DentiPath services.
15. Safeguards
DentiPath uses a privacy-minimizing design by keeping app records local by default and limiting the categories of information DentiPath receives. We also use reputable platform providers and avoid unnecessary third-party tracking code in the current website and app design.
No system is perfectly secure. You should protect your device with a strong passcode, keep your operating system updated, use Face ID, Touch ID, or device lock where available, and be careful when exporting or sharing files.
16. Your choices and rights
You can choose not to use the apps or website, not to send support emails, not to enable iCloud sync, not to export files, or to delete local app data from your device. App Store purchases, refunds, subscriptions, and trials are managed through Apple.
You may contact DentiPath to request access to, correction of, or deletion of personal information that DentiPath actually holds about you, such as support communications. We cannot access, correct, or delete local app records that remain only on your device.
If you receive marketing or launch-update emails from DentiPath, you can ask to stop receiving them by contacting dentipath@proton.me.
17. Children
DentiPath products are intended for dental students, dental professionals, and adults evaluating dental finance and workflow scenarios. They are not directed to children under 13. Do not use DentiPath products if you are not old enough to consent to this policy in your jurisdiction.
18. Canadian privacy context
DentiPath is a Canadian company and this policy is drafted to be transparent about collection, use, disclosure, retention, safeguards, and individual choices. Depending on where you live and how you interact with DentiPath, federal or provincial privacy laws may apply.
DentiPath apps are intentionally not designed to collect patient-identifiable information or personal health information. If the product scope changes, the privacy policy and product safeguards should be reviewed before launch.
19. Changes to this policy
We may update this policy when the website, apps, providers, features, legal requirements, or privacy practices change. The effective date will be updated when changes are made. Continued use of the website or apps after an update means the updated policy applies.
20. Contact
For privacy questions, requests, or concerns, contact dentipath@proton.me.